Refund policy

Last updated: September 25, 2026

Every Christian Dad Club hat is made to order. Because each item is produced specifically for your order, we do not accept returns or issue refunds for buyer’s remorse, change of mind, ordering the wrong color, or personal fit preference.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

If your order arrives damaged, has a manufacturing defect, or is not the item you ordered, contact us within 30 days of delivery.

Please include:

  • Your order number

  • The email address used at checkout

  • Clear photographs showing the item and the problem

Once the issue is verified, we will provide an appropriate replacement or refund at no additional cost. Please do not return an item unless we specifically ask you to do so.

ORDER CHANGES AND CANCELLATIONS

Contact us as soon as possible if you need to change or cancel an order. Because production can begin shortly after checkout, changes and cancellations are not guaranteed after an order enters production.

REFUND TIMING

Approved refunds are issued to the original payment method. Your bank or card issuer may require additional time to post the credit.

CONTACT US

To report an order issue, use the Contact page on our website. This policy does not limit any rights that cannot be excluded under applicable law.