Frequently Asked Questions
What kind of hats do you sell?
Christian Dad Club creates premium embroidered headwear for fathers who want to follow Christ and lead their families with faith, love, consistency, and purpose. Our Heritage hats use a mid-profile, adjustable snapback silhouette with front and side embroidery.
What does “Proverbs XXII:VI” mean?
It is Proverbs 22:6 in Roman numerals—a reminder to train up a child in the way he should go. The side embroidery is meant to keep that calling close without overpowering the front design.
Are the hats adjustable?
Yes. The Heritage hats are one size with an adjustable snapback closure.
Where do you ship?
Our current Printify shipping profile supports the United States, Canada, and Australia.
When will my order arrive?
Each hat is made to order. Production typically takes 1–2 business days.
- United States: delivery typically takes another 4–10 business days, for an estimated total of 5–12 business days.
- Canada and Australia: delivery typically takes another 12–35 business days, for an estimated total of 13–37 business days.
These timeframes are estimates. Carrier, customs, weather, holiday, or production delays can occur.
How does free shipping work?
Standard shipping is free on U.S. orders containing two or more hats. No code is needed; the discount applies automatically at checkout. Shipping for one-hat U.S. orders and orders to Canada or Australia is calculated at checkout.
Will I owe customs fees?
Orders shipped outside the United States may be subject to customs duties, import taxes, brokerage charges, or other destination fees. These charges are the customer’s responsibility.
Can I return a hat if I change my mind?
No. Because each hat is made specifically for your order, buyer’s remorse, change of mind, ordering the wrong color, or personal fit preference does not qualify for a return or refund.
What if my order is damaged, defective, or incorrect?
Contact us within 30 days of delivery with your order number and clear photos of the item and issue. Once verified, we will provide an appropriate replacement or refund. Do not mail the item back unless we ask you to.
Can I change or cancel an order?
Contact us immediately. Production may begin shortly after checkout, so changes and cancellations are not guaranteed once an order enters production.
How should I care for my hat?
Spot clean with cool water and mild soap. Avoid machine washing, machine drying, bleach, and harsh scrubbing. Reshape the crown and air dry.
How can I reach you?
Use our contact page and include your order number when asking about an existing order.